Search found 184 matches

by jsaid
Thu Sep 19, 2019 7:58 pm
Forum: SimLab Composer
Topic: WebGL keeps unpacking forever
Replies: 14
Views: 295

Re: WebGL keeps unpacking forever

@cyana,

The unpacking process happens locally on client-side. I believe that all web servers support JavaScript natively.

Good luck
by jsaid
Thu Sep 19, 2019 11:23 am
Forum: SimLab Composer
Topic: WebGL keeps unpacking forever
Replies: 14
Views: 295

Re: WebGL keeps unpacking forever

@cyana, I'm afraid to say that you may need to contact the party which is responsible for hosting your website. In fact, you represent the first case who have such problem. Any way, you may also have to review the configuration of your website by accessing its control panel interface provided by mos...
by jsaid
Wed Sep 18, 2019 9:34 am
Forum: Simlab Updates
Topic: double sided material option for better USDZ
Replies: 1
Views: 176

Re: double sided material option for better USDZ

@b2unit, What you did is just a workaround. Double-sided option is not supported by iPad, and it is on Mac's viewer. Any way, did you flip normals of all objects in the scene, or did you for some objects in particular? In either way, you can also use SimLab Composer to flip normal of selected object...
by jsaid
Wed Sep 18, 2019 9:11 am
Forum: SimLab Composer
Topic: WebGL keeps unpacking forever
Replies: 14
Views: 295

Re: WebGL keeps unpacking forever

@cyana,

We exported your model into WebGL, and we run it locally and remotely. It worked perfectly. You can visit the link that we've created for you.

Note: Link will be expired after 24 hours.

Screenshot-(256).jpg
Screenshot-(257).jpg
Screenshot-(257)_2.jpg
by jsaid
Tue Sep 17, 2019 11:46 am
Forum: SimLab Composer
Topic: WebGL keeps unpacking forever
Replies: 14
Views: 295

Re: WebGL keeps unpacking forever

We aim for the generated WebGL, but you can optionally provide us with the packed scene just in case. Please do it in the way that you prefer most; via email, external URL link, creating a ticket on SimLab Customer Portal, etc. ... after a refresh of the browser or double clicking the generated loca...
by jsaid
Tue Sep 17, 2019 11:19 am
Forum: SimLab Composer
Topic: WebGL keeps unpacking forever
Replies: 14
Views: 295

Re: WebGL keeps unpacking forever

@cyana,

I agree with @Tessla. It seems that you didn't upload the associated folder of the HTML file to the same path on the web server.
by jsaid
Tue Sep 17, 2019 10:54 am
Forum: SimLab Composer
Topic: WebGL keeps unpacking forever
Replies: 14
Views: 295

Re: WebGL keeps unpacking forever

@cyana, Can you share the files of your model with us? Ways of exporting WebGL form SLC: - File > Export; SLC doesn't activate local web server - File > 3D WebGL > Export; also SLC doesn't activate local web server - File > 3D WebGL > Setting > Export; SLC activate local web server if Open File Afte...
by jsaid
Mon Sep 16, 2019 10:29 pm
Forum: SimLab Composer
Topic: WebGL keeps unpacking forever
Replies: 14
Views: 295

Re: WebGL keeps unpacking forever

@cyana, What is the version of SimLab Composer that you're using? What is the Internet browser that you're using? We recommend you to install the latest version of SimLab Composer (ver. 9.2.10 or later). If installing latest version of SimLab Composer doesn't solve the problem, it may be considered ...
by jsaid
Mon Sep 16, 2019 8:40 am
Forum: SimLab Composer
Topic: Blending of water effect with model...
Replies: 4
Views: 111

Re: Blending of water effect with model...

@Tessla, I agree with you that there is something not correct with water. In figure 1, the sphere should completely blend with water from top to bottom. We should take this issue seriously. Capture_water.PNG I want to confirm that you can adjust some properties of water from the In-App menu Material...
by jsaid
Thu Aug 29, 2019 9:59 am
Forum: Simlab Updates
Topic: SimLab Composer 9.2 is now ready
Replies: 4
Views: 376

Re: SimLab Composer 9.2 is now ready

We highly recommend all users to upgrade to SimLab Composer 9.2; it's free for the users who already own SimLab Composer ver. 9.x.x. This minor release has many hot-fixes and great new features. Besides, SimLab VR Viewer 9.2 is also out and it's totally free for all. Download link for SimLab Compose...