@cyana,

The unpacking process happens locally on client-side. I believe that all web servers support JavaScript natively.

Good luck

@cyana, I'm afraid to say that you may need to contact the party which is responsible for hosting your website. In fact, you represent the first case who have such problem. Any way, you may also have to review the configuration of your website by accessing its control panel interface provided by mos...

@b2unit, What you did is just a workaround. Double-sided option is not supported by iPad, and it is on Mac's viewer. Any way, did you flip normals of all objects in the scene, or did you for some objects in particular? In either way, you can also use SimLab Composer to flip normal of selected object...

@cyana,

We exported your model into WebGL, and we run it locally and remotely. It worked perfectly. You can visit the link that we've created for you.

Note: Link will be expired after 24 hours.

We aim for the generated WebGL, but you can optionally provide us with the packed scene just in case. Please do it in the way that you prefer most; via email, external URL link, creating a ticket on SimLab Customer Portal, etc. ... after a refresh of the browser or double clicking the generated loca...

@cyana,

I agree with @Tessla. It seems that you didn't upload the associated folder of the HTML file to the same path on the web server.

@cyana, Can you share the files of your model with us? Ways of exporting WebGL form SLC: - File > Export; SLC doesn't activate local web server - File > 3D WebGL > Export; also SLC doesn't activate local web server - File > 3D WebGL > Setting > Export; SLC activate local web server if Open File Afte...

@cyana, What is the version of SimLab Composer that you're using? What is the Internet browser that you're using? We recommend you to install the latest version of SimLab Composer (ver. 9.2.10 or later). If installing latest version of SimLab Composer doesn't solve the problem, it may be considered ...

@Tessla, I agree with you that there is something not correct with water. In figure 1, the sphere should completely blend with water from top to bottom. We should take this issue seriously. Capture_water.PNG I want to confirm that you can adjust some properties of water from the In-App menu Material...

We highly recommend all users to upgrade to SimLab Composer 9.2; it's free for the users who already own SimLab Composer ver. 9.x.x. This minor release has many hot-fixes and great new features. Besides, SimLab VR Viewer 9.2 is also out and it's totally free for all. Download link for SimLab Compose...