Sounds still do not work in V9.1

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Tessla
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Sounds still do not work in V9.1

Post by Tessla » Tue Feb 26, 2019 9:46 am

Hi.. We have tried to add sounds to a VR test but they still do not play.. We tried mp3 and wav files..

Tesselaar..

SimLab
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Re: Sounds still do not work in V9.1

Post by SimLab » Tue Feb 26, 2019 5:42 pm

I assume you are running on Mac?

Can you share the vrpackage file?

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Tessla
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Re: Sounds still do not work in V9.1

Post by Tessla » Tue Feb 26, 2019 10:38 pm

Hi.. I have added two options with sound.. The Cube has the sound added via the Actions Panel.. The Sphere has the sound added via the Training Builder. Both object highlight with yellow strips to indicate they have an Action on them. But no sounds are played. And yes, we are using a Mac... The sounds can be heard when we play them outside of Simlab Composer. We are using the Desktop option to view the VR..

I cannot attach the package.. 16.9mb..

Tesselaar...

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Tessla
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Re: Sounds still do not work in V9.1

Post by Tessla » Wed Feb 27, 2019 1:04 am

The attached is without the Viewer Start Position, which must be a big file, as well as we removed the ground plane.. To test, you will need to add these your end.. Both sound formats are attached within the Package..

Thank you for testing..

Tesselaar..
Attachments
SoundTest2.zip
(1.11 MiB) Downloaded 9 times

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Tessla
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Re: Sounds still do not work in V9.1

Post by Tessla » Sun Mar 24, 2019 11:50 am

Still no sound in VR Mode using 9.13.. Mac...

Tesselaar..

Natalie
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Joined: Mon Mar 25, 2019 10:11 am

Re: Sounds still do not work in V9.1

Post by Natalie » Mon Mar 25, 2019 10:20 am

Hello Tesslar,
We apologize for any convenience caused.
Yes indeed. We have a sound issue on Mac OS and we are working on fixing the problem.
Thank you for understanding.
Regards,
Natalie

SimLab
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Joined: Mon Jan 04, 2010 8:09 am

Re: Sounds still do not work in V9.1

Post by SimLab » Sun Apr 14, 2019 4:28 pm

Tesla,

Can you please try to install from the following link
This new build should fix the sound issue on Mac.

Ashraf

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Tessla
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Re: Sounds still do not work in V9.1

Post by Tessla » Sun Apr 14, 2019 10:24 pm

OH YAY!!...

You did it! Well done!

Tesselaar..

geo.sup01
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Joined: Mon Sep 16, 2019 2:58 pm

Re: Sounds still do not work in V9.1

Post by geo.sup01 » Mon Sep 16, 2019 2:59 pm

I used v9.2.10 in VR events doesn't work too.

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