Drag&Drop Import Problem

Discuss Simlab Composer released by Simlab Soft
GolTh
Posts: 10
Joined: Sat May 21, 2016 6:15 pm

Drag&Drop Import Problem

Post by GolTh » Wed Feb 27, 2019 7:48 pm

Greetings,

I cannot use drag&drop import (FBX) feature. The import works well (same fbx files) via menu only.
Shall I miss something?

I would be thankful for any assistance. Thank you in advance.

PS
Windows 7 Pro ENT
Latest SimLab Composer Pro
I, myself between a chair and a screen

SimLab
Posts: 2934
Joined: Mon Jan 04, 2010 8:09 am

Re: Drag&Drop Import Problem

Post by SimLab » Wed Feb 27, 2019 7:56 pm

Please close SimLab Composer and restart it.

Please let me know if this fixes the issue

GolTh
Posts: 10
Joined: Sat May 21, 2016 6:15 pm

Re: Drag&Drop Import Problem

Post by GolTh » Wed Feb 27, 2019 10:38 pm

Hullo,
Thank you for your prompt response.

Alas, the same issue after several tries/restarting the program. Once dragging a fbx file on an empty scene the cursor (pointer) changes its icon to the cirle with a diagonal line (interdiction symbol).

Update:

Suddenly after changing palette transparency the drag&drop option is available.
Thank me.

Once again.
After several days and opening the program the very same issue persists. NO POSSIBILITY to drop any file to import it to SimLab.
Any help will be deeply appreciated.

GolTh
Posts: 10
Joined: Sat May 21, 2016 6:15 pm

Re: Drag&Drop Import Problem

Post by GolTh » Fri Mar 29, 2019 6:05 pm

Once again.
After several days and opening the program the very same issue persists. NO POSSIBILITY to drop any file to import it to SimLab.
Any help will be deeply appreciated.

SimLab
Posts: 2934
Joined: Mon Jan 04, 2010 8:09 am

Re: Drag&Drop Import Problem

Post by SimLab » Fri Mar 29, 2019 8:32 pm

The issue I talked with you may happen only one time after first fresh installation.

So this issue seems different.

Can you please let me know the version of OS you are running on, and the version of SimLab Composer you are using?

GolTh
Posts: 10
Joined: Sat May 21, 2016 6:15 pm

Re: Drag&Drop Import Problem

Post by GolTh » Sat Mar 30, 2019 1:32 pm

The very last version of SimLab Pro on Windows 7 Entreprise 64bit.

GolTh
Posts: 10
Joined: Sat May 21, 2016 6:15 pm

Re: Drag&Drop Import Problem

Post by GolTh » Tue Apr 02, 2019 3:20 pm

Any solution yet?

GolTh
Posts: 10
Joined: Sat May 21, 2016 6:15 pm

Re: Drag&Drop Import Problem

Post by GolTh » Fri Apr 05, 2019 7:32 pm

Would you please furnish me with a support email, please?

GolTh
Posts: 10
Joined: Sat May 21, 2016 6:15 pm

Re: Drag&Drop Import Problem

Post by GolTh » Wed Apr 10, 2019 6:17 pm

Great interaction and support!

GolTh
Posts: 10
Joined: Sat May 21, 2016 6:15 pm

Re: Drag&Drop Import Problem

Post by GolTh » Tue Apr 16, 2019 4:03 pm

Still no sign of any interest by support...

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