Unable to view my models on mobile

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RSmithy
Posts: 1
Joined: Fri Jul 05, 2019 8:47 pm

Unable to view my models on mobile

Post by RSmithy » Fri Jul 05, 2019 9:31 pm

Hi, I'm having trouble viewing my models on the mobile app. Can someone tell me what I'm doing wrong?

I set up a simple model in the composer, set VR start position, and export it as a .vrpackage file. I then download the file to my phone and attempt to open it in the mobile VR/AR viewer, but the files are grayed out and it won't let me select one. I've watched a bunch of tutorial videos and I'm not sure what I'm missing. Do I need a premium Simlab mobile app to import my own files? (I'm on the trial period)

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jsaid
Posts: 173
Joined: Thu Apr 16, 2015 2:19 pm
Location: Amman, Jordan
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Re: Unable to view my models on mobile

Post by jsaid » Thu Jul 11, 2019 8:47 am

@RSmithy,

Do you have the SimLab VR/AR Viewer installed on iOS or Android device? Can you share a .vrpackage file with us?

Regards

razan
Posts: 5
Joined: Wed Dec 19, 2018 10:07 am
Location: Amman,Jordan

Re: Unable to view my models on mobile

Post by razan » Thu Jul 11, 2019 9:35 am

Dear @RSmithy ,
To be able to open your VR Packages , all you need is to install one of file manager applications Like Google drive,File Manager or Dropbox.
Unfortunately the existing file manager in the device is not supported Yet!
Regards,
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